Privacy Policy

Draft for review. This policy is a starting template. Please have it checked against the Australian Privacy Principles and your actual practices before the site goes live.

Last updated: [DATE]

Black Ops IT (ABN [ABN]) respects your privacy. This policy explains what personal information we collect through this website, why we collect it and how we handle it.

What we collect

When you use our contact form, we collect:

• your name
• your email address
• your phone number, if you choose to give it
• the service you are interested in and the message you send us.

We do not use advertising trackers on this website.

Why we collect it

We use your details to reply to your enquiry, provide a quote and deliver the services you ask for. We do not sell your information or use it for unrelated marketing.

Who we share it with

Messages sent through our form are delivered by a third-party form service, [FORM PROVIDER: Formspree or Web3Forms], which passes them to our email. That provider may store data outside Australia. We do not share your information with anyone else unless the law requires it.

How we look after it

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as the law requires.

Information we handle while working for you

Some jobs mean we can see information on your devices or systems. We only access what we need to do the work, we do not copy or keep it unless you ask us to, and we treat it as confidential.

Accessing or correcting your information

You can ask to see or correct the personal information we hold about you. Contact us at [EMAIL].

Complaints

If you are concerned about how we have handled your information, please contact us first so we can try to fix it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Black Ops IT
Email: [EMAIL]
Phone: [PHONE]